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What is Instant Mentoring?
Instant Mentoring provides you with real-time access to subject-matter experts. It allows you to obtain answers to your course or topic questions right when you need them.

How does Instant Mentoring work?
The Instant Mentoring window appears directly within your courses. Instant Mentoring allows you to type a question about a specific course or topic and receive a nearly immediate response from a certified mentor. You can ask a mentor to clarify concepts, fine-tune solutions, confirm a process, or simply seek assurance that you understand an application.		 Instant Mentoring for WBT (Web Based Training) Courses
Ask our courseware experts questions and receive almost immediate answers, directly from inside your courses. Add Instant Mentoring for only $30.00! (Not available with videos or HIPAA training)

Who would be a good candidate for Instant Mentoring?
Anyone who wants to get answers to course or topic questions can benefit from Instant Mentoring. In particular, here are great examples for those who would benefit from Instant Mentoring:
• Learners who do well in a classroom setting and want the level of help a teacher provides
• Learners who want to interact with a content expert
• Learners who have focused questions on the material and want answers quickly
• Learners who are encouraged and motivated to learn when there is contact with a live person

What is the price for Instant Mentoring?
Instant Mentoring is priced at $30 for a year’s access for all purchased courses (not including HIPAA courses or Business Skills Video courses)! It’s the same price for Instant Mentoring access no matter how many series you buy. Only $30 per learner.

With what courses can I use Instant Mentoring?
Instant Mentoring is a feature available within our traditional HTML-based courses. (It is not available with HIPAA courses or Business Skills Video courses.)

When is Instant Mentoring available?
Instant Mentoring is available 24 hours a day, 7 days a week. (Instant Mentoring is not available during certain U.S. holidays.)

For how long may I access Instant Mentoring?
Your Instant Mentoring access coincides with your courseware access. Therefore, when your course subscription expires, so does your Instant Mentoring subscription. So, you’ll want to purchase Instant Mentoring when you purchase your courses, so you’ll get the most use out of the mentoring feature!

How can I purchase Instant Mentoring?
You can purchase Instant Mentoring at the same time as you purchase your courses.

WBT (Web Based Training) allows you to learn online (learn from home or the office, be it personal or for your company). WBT refers to the fact that the training course material (audio/video, quizzes, test questions, reading material) is stored on the course provider's server. Bigger installations allow for content to be made available on the clients' server(s).

The use of CBT (Computer Based Training) - using CD-ROMs or DVDs complemented with books/eBook/study guides and practice exams - sometimes complements WBT and both may be refered to as elearning. With elearning, the student accesses the WBT course material via their browser and needs to be online (connected to the internet). WBT courses can be for: Microsoft (MCSE, MCSA ,MCDST, MCDBA, MCAD, MCSD, Office XP, Office 2000, MCPs), Cisco (CCNP, BCRAN, CIT, BSMCN, BSCI, CCNA), Adobe (Photoshop 7.0, Premiere 6.5, After Effects 5.5, Illustrator 10.0, Pagemaker 7.0, LiveMotion, InDesign 2.0, GoLive) Macromedia (Flash MX, Director 8.5, Dreamweaver MX, Fireworks MX), ECDL/ICDL, Sage (Line50, Payroll), and much more.

 

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