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Duration: 5 Sessions - 8-10 Hours
The Art of Communication Section A: Communicate
- Self-Assessment
- Introduction
Section B: Four Basics of Communication
- Objectives
- Audience
- Technique
- Summary & Call to Action
- Assessment
Section C: Communication Better: Writing - Reader’s Point of View and the Main Idea
- Brainstorming
- Outlining & Aerobic Writing
- Organizing the Document
- Revising
- Visual Clarity & Headlines
- Assessment
Section D: Speaking Better: Presenting
- Outlines & First Impressions
- BEST Recipe & Signpost Phrases
- Plan Your Conclusion
- Delivery
- Visual Aids & Room Choreography
- Curing Fear & Self Consciousness
- Answering Questions: Q-BEST-Q Recipe
- Asking Questions
- Use Mistakes to Build Credibility
- Assessment
Section E: Interacting Better: Meetings
- Meetings are Costly Investments
- Think Purposes, Not Meetings
- Forecast Your Meeting
- Leading Meetings
- Public Minutes
- Ending & Last Words
- Assessment
The Art of Organization Section A: Why Get Organized?
- Self-Assessment
- Benefits to Getting Organized
- Tips to Make Organizing Easier
- Defining Clutter
Section B: Challenges to Getting Organized - Fear of Dumping
- Fear of Becoming Rigid & Inflexible
- Lack of Knowledge
- Assessment
Section C: Getting Started: Procedures
- Objectives & Goal Setting
- Start with Secondary Work Areas
- Reduce, Refer & Rearrange
- Put Like Things Together
- Stay Focused
- Primary Work Area: Arrangement
- Your Filing System
- Assessment
Section D: Staying Organized: Processes
- Use Your Desktop as a Clearing House
- Decision Making vs. Paper Shuffling
- Create a Tracking System
- Tie Up Loose Ends
- Process Information Systematically
- Managing the Reading
- Stay on Top
- Assessment
The Art of Stress Management Section A: Recognizing Stress
- Self-Assessment
- What is Stress?
- Conditions of Stress
- Signs of Stress
- Stages of Stress
- Assessment
Section B: Coping with Stress - Introduction
- Change Attitudes & Perceptions
- Change Interaction with Environment
- Change Physical Abilities to Cope
- Change Your Environment
- Assessment
Section C: Building Mental Fitness
- Relating to Others
- Mental Fitness
- The Triple A Workout: Awareness
- The Triple A Workout: Attitude
- The Triple A Workout: Action
- Reminders
- Assessment
Attitude for Success Section A: Attitude Advantages
- Self-Assessment
- Attitude Influences Everything
- The Components of Attitude
- Good Attitude Advantages
- Factors that Impact Attitude
- Assessment
Section B: Adjusting Your Attitude - Use the Flipside Technique
- Play Your Winners
- Simplify
- Insulate
- Assessment
Section C: Attitude & Success - Give Your Positive Attitude to Others
- Look Better to Yourself
- Accept the Physical Connection
- Clarify Your Mission
- Reminders
- Assessment
Manage Time Section A: The Tests of Time - Self-Assessment
- Identify the Time You Control
- Analyze Your Use of Time
- The Tests of Time
- Your Energy Cycles
- Assessment
Section B: Stop Wasting Your Time - Time Wasters: An Overview
- Disorganization
- Procrastination
- Cannot Say “No”
- Environmental Time Wasters
- Planning & Prioritizing
- Planning Tips
- Assessment
Section C: Becoming a Time Manager - Focusing on Goals
- Establishing Priorities
- Delegating
- Personalize: Use Techniques To Suit You
- Control Your Schedule
- Reminders
- Assessment
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