Use the ACT! 2010 tutorials within 'ACT! 2010' to learn quickly/cost-effectively.

ACT! 2010 Training Course Content:

Introduction

• Introduction
• Terminology

Getting Started

• First Look
• Buttons & Icons
• Current View
• Customizing
• Adapting the Look - Lesson 1
• Adapting the Look - Lesson 2

Making ACT! Work (Part 1)

• Contact Record Overview - Lesson 1
• Contact Record Overview - Lesson 2
• Adding a Contact
• List View
• Activities
• Restricting Contact Access
• Finding & Deleting Contacts
• Duplicate & Secondary Contacts
• Alarm Bells
• Quick Look Ups
• Look Up Variations
• Browsing Records
• Edit Mode & Tag Mode
• Adjusting Fields

Making ACT! Work (Part 2)

• Groups Overview - Lesson 1
• Groups Overview - Lesson 2
• Groups Detail - Lesson 1
• Groups Detail - Lesson 2
• Companies Overview
• Companies & Queries - Lesson 1
• Companies & Queries - Lesson 2
• Query Operator Options - Lesson 1
• Query Operator Options - Lesson 2
• Query Operator Options - Lesson 3
• Look Up By Example - Lesson 1
• Look Up By Example - Lesson 2

In Use

• Calendar Overview
• Exploring the Calendar
• Mini Calendar
• Relationships Introduction
• More Relationships
• Task List Overview - Lesson 1
• Task List Overview - Lesson 2
• Creating a Task
• Making Notes - Lesson 1
• Making Notes - Lesson 2
• History Overview
• Clearing Activities
• Setup Assistant - Lesson 1
• Setup Assistant - Lesson 2
• Outlook Appointments
• Importing Outlook Calendar
• Importing Outlook Contacts
• New Activity Types
• Rescheduling Missed Activities
• Rescheduling Activities
• Activity Series - Lesson 1
• Activity Series - Lesson 2
• Activity Series - Lesson 3

ACT! In Writing

• Written ACT! Overview
• Writing to a Contact
• Written History
• Printing - Lesson 1
• Printing - Lesson 2
• Mail Merge - Lesson 1
• Mail Merge - Lesson 2
• Multi Mail Merge - Lesson 1
• Multi Mail Merge - Lesson 2
• Email Error - Lesson 1
• Email Error - Lesson 2
• Email Set Up - Lesson 1
• Email Set Up - Lesson 2
• Simple Email Options
• Further Email Options
• ACT! Word Processor
• Labels & Envelopes
• Sending a vCard
• ACT! Email Browser

Expansion

• What is a Database?
• Database Creation - Lesson 1
• Database Creation - Lesson 2
• ACT! Scheduler
• Reports Overview
• Further Reports - Lesson 1
• Further Reports - Lesson 2
• Opportunities
• Opportunities Detail View
• Opportunities List View
• Dashboards Overview
• Dashboards Detail
• Web Information Tab

Email Marketing

• eMarketing Introduction
• Setting Up Swiftpage
• Using a Template
• Swiftpage Reporting
• Marketing Results Tab

Conclusion

• Wrap Up

Credits

• About the Trainer