Duration: 7 Sessions - 10-12 Hours
Assertiveness
Section A: Module One
- Overview
- Step 1 - Like Me
- Step 2 - Know Me
- Roles
- Responsibility
- Relationships
- Step 3 - Know Them
- Step 4 - Grow
- Review
Section B: Module Two
- Overview
- Negativity
- Feedback
- Step 5 - Take Action
- Conversation Model
- Step 6 - Anticipate
- Step 7 - Be Positive
- Step 8 - Persist
- Review
Section C: Module Three
- Overview
- Five Different Behaviors
- Decision Making
- Step 9 - Lighten Up
- Step 10 - Take Care of Me
- Leadership Qualities
- Step 11 - Have Patience
- Step 12 - Be Committed
- Review
De-Junk Your Life
Section A: De-junking Your Life
- Introduction
- Meet Dawn Dwyer
- De-junking Your Space
- ABC Method
- De-junking Your Office
- De-junking Personal Space
- De-junking Your Room
- JAKE's Top 10
Section B: Paper & Information
- De-junking Paper
- RAFT
- SPACNG
- Clutter
- Information at Home
- Personal Papers
- JAKE's Top 10
Section C: Priorities
- Time & Priorities
- Planning Tools
- Tickler File
- Planning Appointments
- Five-Year Vision
- SMART
- Urgent vs. Important
- JAKE's Top 10
How to Get Things Done
Section A: Using Time Wisely
- Introduction
- Using Time Wisely
- Get Organized
- External Distractions
- Meetings
- Phone Calls
- Visitors
Section B: Get Organized
- Evaluate
- Your Supplies
- Your Desktop
- Your Phone Directory
- Your Calendar
- Your Space
- Your Equipment
- TAF
- Working with Others
- Workplace Conflicts
- Resolve Conflicts
Section C: Getting More Done
- Evaluate Requests
- Delegating
- Control Distractions
- Running Out of Time?
- Crisis Management
- STRESS
- Procrastination
- Perfectionism
Motivation & Goal Setting
Section A: Goal Setting
- Creating Your Identity
- Values
- Your Mission Statement
- Goal Setting
- Action Plan
Section B: Motivation
- Motivation
- Fear of Failure
- Performance Secrets
- Self-Discipline
- Change
Section C: Motivating Others
- Introduction
- Your Needs
- Praise
- Employee Examples
- Praise (cont.)
Negaholics Session 1
Section A: Negaholism
- Introduction
- I Can'ts
- Neg-Attacks
- Types of Negaholics
- Review
- Life Example
Section B: Team Negaholism
- Overview
- Team Negaholic Behaviors
- Dealing with Negaholism
- Team Negaholism
- Review
Section C: Handling Stress
- Overview
- Stress
- Issues of Negaholics
- Internal Voice
- Resistant Behavior
- Are You a Negaholic?
Negaholics Session 2
Section A: The Hiring Process
- Stay on Track
- Hiring
- Personal Agendas
- Essentials for Interviewing
- Summary
Section B: Keeping the Right Employees
- Cohesive Teams
- Orientation Program
- Coaching
- Mentoring
- Setting Expectations
- Summary
Section C: Negativity
- Thoughts & Actions
- SWOT
- Nurturing
- Solutions for Negativity
- Summary
Negaholics Session 3
Section A: Workplace Negaholics
- Dirty Dozen
- Workaholic Workhorse
- Consumate Controller
- Political Peacemaker
- Perennial Expert
- Chronic Cynic
- Blatant Backstabber
- Status Quo Sustainer
- Solitary Succeeder
- Morose Melancholic
- Walking Wounded
- Garrulous Gossip
- Resigned Apathetic
- Review
Section B: Negativity on the Job
- Reasons for Negativity
- Addressing Negativity
Section C: Addressing Your Negativity
- Seven-step Process
- Real-life Examples
- Review
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