Communication tutorials : learn quickly/cost-effectively with this Communication training course.

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 Communication Series CBT Training Course (Prices exclude VAT)
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   Product: Communication Series CBT Training Course
Develop the interaction skills of employees, managers and executives. Courses include: Effective Presentation Skills; Better Business Writing; Better Business Communication; Successful Negotiation; and Making Humor Work.
Price:
  on CDs - Single User    £370.00 
  on CDs - Library Licence    £1,245.00 
 
Details:

Duration: 5 Sessions - 8-10 Hours

Better Business Communciation

Section A: Introduction

  • Course Overview
  • Key Fact

Section B: The Meeting

  • Before the Meeting
  • During the Meeting
  • Leading the Meeting
  • Decisions and Actions
  • Key Fact

Section C: The Memo

  • Business Communication
  • Your Audience
  • Brainstorming, Organizing, and Editing
  • Key Fact

Section D: The Presentation

  • The Introduction
  • Getting Attention
  • Nonverbal
  • Your Voice
  • Dealing with Questions
  • Successful Communication
  • Conclusion

Better Business Writing

Section A: Better Business Writing

  • Introduction
  • Know Your Audience

Section B: Practice the Basics

  • Spelling
  • Punctuation
  • Usage

Section C: Developing a Style

  • Defining Style
  • Finding Your Style
  • Improving Style

Section D: Form & Format

  • Selecting a Format
  • Formatting

Section E: Writing Persuasively

  • Motivated Sequence
  • Conclusion

Effective Presentation Skills

Section A: Effective Presentation Skills

  • Introduction
  • Course Overview

Section B: Getting Started

  • Dealing with Fear
  • Reducing Anxiety
  • Planning
  • Key Fact

Section C: Organizing and Preparing

  • Developing the Presentation
  • Handouts and Visuals
  • Practice
  • Key Fact

Section D: Making Effective Presentations

  • Physical Facilities
  • Jumpstarting
  • Delivery
  • Common Mistakes
  • Handling Questions
  • Good Luck

Making Humor Work

Section A: Making Humor Work

  • Introduction
  • Humor Notes
  • Humor in the Workplace
  • Bad Humor
  • Bridge Building
  • Good Humor
  • Review
  • Humor Notes

Section B: Case Study: University National

  • Communicate with Humor
  • Differentiate with Humor
  • The Humor Edge
  • Humor Notes

Section C: Developing Relationships

  • Getting Attention
  • Creating Intimacy
  • Selling With Humor
  • Humor Notes

Section D: Laughter – The Stress Blocker

  • The Introduction
  • Overview
  • Stress Reducers
  • Conclusion

Successful Negotiation

Section A: Successful Negotiation

  • Introduction
  • Misconceptions
  • Course Overview
  • Key Fact

Section B: Negotiation: What and Why?

  • Destination
  • Identify Opportunities
  • Win/Win Philosophy
  • Give/Get Principle
  • Key Fact

Section C: The Negotiating Process

  • Six Steps
  • Key Fact

Section D: Strategies and Tricks

  • Preparation and Planning
  • Will and Skill
  • Negotiating Strategies
  • Key Fact

Section E: Conclusion

  • Things to Remember
  • Successful Negotiation

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