Duration: 5 Sessions - 8-10 Hours
Better Business Communciation
Section A: Introduction
Section B: The Meeting
- Before the Meeting
- During the Meeting
- Leading the Meeting
- Decisions and Actions
- Key Fact
Section C: The Memo
- Business Communication
- Your Audience
- Brainstorming, Organizing, and Editing
- Key Fact
Section D: The Presentation
- The Introduction
- Getting Attention
- Nonverbal
- Your Voice
- Dealing with Questions
- Successful Communication
- Conclusion
Better Business Writing
Section A: Better Business Writing
- Introduction
- Know Your Audience
Section B: Practice the Basics
- Spelling
- Punctuation
- Usage
Section C: Developing a Style
- Defining Style
- Finding Your Style
- Improving Style
Section D: Form & Format
- Selecting a Format
- Formatting
Section E: Writing Persuasively
- Motivated Sequence
- Conclusion
Effective Presentation Skills
Section A: Effective Presentation Skills
- Introduction
- Course Overview
Section B: Getting Started
- Dealing with Fear
- Reducing Anxiety
- Planning
- Key Fact
Section C: Organizing and Preparing
- Developing the Presentation
- Handouts and Visuals
- Practice
- Key Fact
Section D: Making Effective Presentations
- Physical Facilities
- Jumpstarting
- Delivery
- Common Mistakes
- Handling Questions
- Good Luck
Making Humor Work
Section A: Making Humor Work
- Introduction
- Humor Notes
- Humor in the Workplace
- Bad Humor
- Bridge Building
- Good Humor
- Review
- Humor Notes
Section B: Case Study: University National
- Communicate with Humor
- Differentiate with Humor
- The Humor Edge
- Humor Notes
Section C: Developing Relationships
- Getting Attention
- Creating Intimacy
- Selling With Humor
- Humor Notes
Section D: Laughter – The Stress Blocker
- The Introduction
- Overview
- Stress Reducers
- Conclusion
Successful Negotiation
Section A: Successful Negotiation
- Introduction
- Misconceptions
- Course Overview
- Key Fact
Section B: Negotiation: What and Why?
- Destination
- Identify Opportunities
- Win/Win Philosophy
- Give/Get Principle
- Key Fact
Section C: The Negotiating Process
Section D: Strategies and Tricks
- Preparation and Planning
- Will and Skill
- Negotiating Strategies
- Key Fact
Section E: Conclusion
- Things to Remember
- Successful Negotiation
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